Support
We usually reply within one business day (AEST).
Get in touch
Email support@tinypoll.io with your workspace name and a description of the issue.
Quick answers
- Nothing is posting: open the Confetti app home in Slack and check a celebration channel is selected, and that the roster has dates.
- Change the posting time or timezone: both are in the app home under Settings.
- Billing: a workspace admin can run
/confetti upgradeto open the billing portal. - Pause celebrations for yourself: use "Opt out of celebrations" in the Confetti app home — effective immediately. Your data is kept, so you can resume any time.
- Delete your own data: use "Delete my data" in the Confetti app home to permanently erase your name, birthday, hire date and manager info. This is different from opting out — it can't be undone, though you can add your birthday again later to start fresh.